Logibot Navigator (“Logibot”, “the App”, “we”, “us”, or “our”) is a mobile application designed for driver and shipment management. The App allows drivers to accept and manage loads, navigate to pickup and delivery locations, capture and process freight documents, and track payments.
This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding that data. By using Logibot Navigator, you agree to the practices described in this policy.
Logibot Navigator is operated by Logibot (“the Company”). Our backend services are hosted at driver.logibot.ca.
We collect the following categories of data in order to provide our freight delivery management service:
| Data type | What we collect | Why we need it |
|---|---|---|
| Account information | Name, email address, phone number, driver profile details | To create and manage your driver account, and to communicate with you about your deliveries |
| Precise location | Real-time GPS coordinates while using the App, including background location when actively on a delivery | To show your position on the map, optimise delivery routes, confirm arrivals at pickup and delivery locations, and provide status updates to dispatchers |
| Photos and camera | Photos you take of freight documents (Bills of Lading, Proof of Delivery, damage documentation) | To document freight condition, confirm deliveries, and optionally extract text data using AI processing |
| Payment information | Payment method details processed through Stripe (we do not store full card numbers on our servers) | To process driver payments for completed deliveries |
| Delivery data | Load details, pickup and delivery addresses, freight descriptions, delivery statuses, timestamps | To manage the delivery lifecycle from assignment through completion |
| Device information | Device type, operating system version, app version, push notification tokens | To send you notifications about load assignments and delivery updates, and to troubleshoot technical issues |
| Usage data | App interactions, screens viewed, features used, error logs | To improve app performance, fix bugs, and understand how drivers use the App |
We use the data we collect for the following purposes:
Logibot Navigator includes an optional feature that uses AI to automatically extract text from photos of freight documents such as Bills of Lading (BOL) and Proof of Delivery (POD).
Document images sent to Anthropic’s Claude Vision API are processed in real-time for text extraction. According to Anthropic’s data usage policy, images submitted through their API are not used to train their AI models and are not retained after processing is complete. For more information, see Anthropic’s Privacy Policy.
Logibot Navigator uses the following third-party services that may process your data:
| Service | Purpose | Data shared |
|---|---|---|
| Stripe | Payment processing for driver payments | Payment method details, transaction amounts, identity verification as required |
| Anthropic (Claude Vision) | AI-powered document text extraction (optional, with consent) | Photos of freight documents only when you opt in to AI scanning |
| Expo / EAS | App delivery and push notifications | Device tokens for push notification delivery |
| Map services | Navigation and route display | Location coordinates for map rendering and route calculation |
Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.
We share your personal data only in the following circumstances:
We do not sell your personal data to third parties. We do not share your data with advertising networks or data brokers.
You can delete your account at any time from the Account tab in the App. When you delete your account:
You may also request data deletion by contacting us at the email address listed in Section 13.
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at the address in Section 13. We will respond to your request within 30 days.
If you are located in Canada, you have additional rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access, correct, and challenge our handling of your personal information. You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
Logibot Navigator requests the following device permissions. Each is necessary for specific app functionality:
| Permission | Why we need it | Can you deny it? |
|---|---|---|
| Location (foreground) | To display your position on the map, calculate routes, and confirm arrival at pickup/delivery locations | The App requires location to function. Core delivery features will not work without it. |
| Location (background) | To provide continuous location updates to dispatchers while you are on an active delivery | Yes. Foreground location will still work, but dispatchers will not see live updates when the App is backgrounded. |
| Camera | To photograph freight documents (BOL, POD) and freight condition | Yes. You can use the photo library instead, or skip document capture. |
| Photo library | To attach existing photos of freight documents to deliveries | Yes. You can use the camera directly instead. |
| Push notifications | To alert you about new load assignments, delivery updates, and important messages | Yes, but you may miss time-sensitive load assignments. |
You can change any of these permissions at any time in your device’s system settings.
We take reasonable measures to protect your personal data, including:
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. If you become aware of any security incident, please contact us immediately.
Logibot Navigator is a professional freight logistics tool intended for use by adults. We do not knowingly collect personal data from anyone under the age of 18. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective” date at the top of this page and notify you through the App. If we make material changes to how we handle your personal data, we will provide prominent notice before the changes take effect.
We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how we handle your data, please contact us:
